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Privacy policy

Thank you for your interest in our website.
The protection of your privacy is very important to us.
Please find below extensive information on the handling of your data.

Staedtler South Africa (Pty) Ltd respects the privacy of our customers and takes precaution in ensuring that any information submitted to Staedtler (Pty) Ltd via our website shall be dealt with in accordance with prevailing legislation dealing with matters of privacy. By visiting our website and/or sending us an email you are consenting to such practices set forth herein:

Storage of access data

Whilst you use our website, access data may be collected for statistical purposes. Access data will comprise of your IP address, date and time of request, requested file name, volume of data transmitted, access status, description of the web browser and operating system used and the name of your internet service provider.

Any queries and/or requests made to our website by yourself permits Staedtler South Africa (Pty) Ltd to use the personal data that you provided us with in order to process any transactions concluded as well as for technical administration purposes. Such personal data shall not be passed on to third parties without your consent. Persons under the age of 18 are prohibited from providing Staedtler South Africa (Pty) Ltd with any personal data without the consent of their parents or legal guardians.

Staedtler South Africa (Pty) Ltd will delete and destroy all personal information as soon as reasonably practicable after Staedtler South Africa (Pty) Ltd is no longer authorised to retain such information. Should you wish to withdraw consent please confirm same in writing to admin(at)staedtler.co.za.


This website makes use of cookies. Cookies are small amounts of data that are sent to your browser from a web server and are stored on your computer's hard drive. Cookies enable us to tailor our products and services to suit your personal interests by facilitating navigation, estimate our audience size, assist our online merchants to track visits to our website and to analyze your visiting patterns. You can configure your browser to decline cookies or to notify yourself when you are sent a cookie. Details on how to implement the aforesaid configuration can be found in the instructions for your web browser.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Incorporated (“Google”). Google Analytics uses cookies to enable the website to analyze how users use the site. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States of America. The information obtained will enable Google to evaluate your use of the website, compile reports on website activity for website operators and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your web browser, however should you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent Google from collecting and processing cookie-generated data and data obtained by your usage of the website (including your IP address) by downloading and installing the following browser plug-in: http://tools.google.com/dlpage/gaoptout?hl=en-GB

You can also prevent Google Analytics tracking on this website by clicking the following link. This sets an opt-out cookie that prevents the collection of your usage information while visiting this website: Disable Google Analytics on this website.

Facebook '2-click solution'

This website contains links to the external social network website “Facebook”. The Facebook internet website is operated by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland. You can recognise the links by the button illustrated on the left.

When you click on the button, it becomes active and the Facebook plug-ins are activated. Your browser then sets up a direct link to the Facebook servers. Facebook then gets the information that you have accessed this website with your IP address. If you are logged in on Facebook, your visit can be associated to your Facebook account.

If you interact with the plug-ins, for example, if you click on the 'Like' button or post a comment, the corresponding information is transmitted directly from your browser to Facebook and saved there. As the transmission is direct, we obtain no information as to the data transferred. For information on the purpose and extent of data capture by Facebook and the further processing and use of the data by Facebook as well your rights in this regard and setting options for the protection of your personal privacy, please refer to the Facebook data protection information at http://www.facebook.com/policy.php.

The functions assigned to the Facebook links, in particular the transfer of information and user data, do not become active just by visiting our website, but only when you activate the respective buttons.


Should you have any comments, queries or requests relating to the Staedtler South Africa (Pty) Ltd website, please contact:

Staedtler SA (PTY) Ltd
Phone:  +27(0) 11 579 1600
E-Mail: service.za(at)staedtler.com
Longmeadow Business Estate West
10 Drakensburg Drive